Privacy Policy

Last updated: 01/01/2026

Who we are: Turtleshell Software (ABN 31 932 086 647) operates the website alittlebigworld.com (the “Site”) and the A Little Big World mobile application (the “App”). You can contact us at info@alittlebigworld.com. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What we collect

• Contact details — name and email address (e.g. mailing list or enquiries).
• Messages — anything you include in forms, emails, or support communications.
• Usage data — pages viewed, links clicked, device or browser information, and approximate location (via cookies or analytics).
• Social or Patreon interactions — limited information shared with us by those platforms as permitted by their policies.

We do not knowingly collect sensitive information.

2. How we use your information

• To send updates you’ve requested (project news, releases, previews).
• To respond to enquiries and provide support.
• To operate, secure, and improve the Site and App (including analytics).
• To comply with law and protect our legal rights.

3. Consent and your choices

We rely on your consent to send marketing emails. You can withdraw consent at any time by clicking “unsubscribe” in any email or contacting us at info@alittlebigworld.com.

4. Cookies and analytics

We use cookies and similar technologies to operate the Site and understand usage. We may use Google Analytics for aggregate statistics, and our email service may record open and click rates. You can adjust your browser settings to block cookies.

5. In-app purchases

The A Little Big World App offers a one-time, non-consumable premium purchase that unlocks additional content. All payments are processed directly by Apple or Google, depending on your device. We do not collect or store payment, credit card, or billing details.

6. Disclosure to third parties and overseas transfers

We may share personal information with:

• email or CRM providers (e.g. Mailchimp, MailPoet, ConvertKit) to send newsletters,
• hosting and IT service providers to operate the Site and App,
• analytics providers (e.g. Google Analytics), and
• regulators or law enforcement where required by law.

Some service providers may store data overseas (including the USA, EU, or UK). We use reputable vendors and apply appropriate safeguards where practical.

7. Children and parents

Our content is family-friendly, but the Site, App, and mailing list are directed to parents and carers. If you are under 15, please ask a parent or carer before sharing personal information.

Parents or carers may contact info@alittlebigworld.com to request access to or deletion of a child’s personal information that may have been provided.

8. Security and retention

We use reasonable technical and organisational measures to protect personal information. We retain information only for as long as necessary for the purposes described above or as required by law, after which it is securely deleted or de-identified.

9. Data breaches

If we experience an eligible data breach likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme.

10. Your rights and contact

You may request access to, correction of, or deletion of your personal information, or make a privacy enquiry, by contacting us at info@alittlebigworld.com.